F.A.Q.

 

Are the products delivered hot?

No, the products are not delivered hot. They are delivered fully prepared and ready to eat. All you need to do is heat them in the oven at 160 degrees Celsius for 10 minutes or until they feel hot to the touch. No sauces, garnishes, or spices should be placed in the oven.
Can you deliver my order the next day?

Depending on the order volume of that day, it may be possible. You should contact us at 0216 348 4546 to discuss this further.
Which areas do you deliver to?

We deliver to all districts of Istanbul.
How do we pay for our order?

After completing your order, you can make the payment using your credit card through the 3D Secure system or via bank transfer.
What happens after my order has been confirmed?

After your order is confirmed, your products will be delivered to your address within the day and time range you specified.
How many servings do you recommend for one person?

To ensure everyone is satisfied, it is recommended to have 8-10 pieces per person. If you have fewer servings, it would be suitable for pre-meal canapé service. Please keep in mind that guests may have multiple servings.
How are the orders delivered?

Everything on our menu is delivered in special compartmentalized boxes or disposable plates.
What is the delivery fee?

We deliver using our own vehicles, and delivery is free in standard areas; the minimum order amount is 5,000 TL. For remote areas (Arnavutköy, Avcılar, Başakşehir, Beykoz, Beylikdüzü, Büyükçekmece, Esenyurt, Eyüp, Küçükçekmece, Sarıyer, Sultangazi, Tuzla), the delivery fee is 550 TL, and orders of 10,000 TL or more qualify for free delivery in these areas. Delivery is not available to Adalar and Şile.
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